Encuesta - Estudio "Alianzas" (copia)
This study is part of the activities of the "Alliances" programme and consists of carrying out research and mapping, identifying specific quality management references and tools for NGOs in Europe, in order to assess their applicability and transferability to other national contexts.
The project is led by ICONG and funded by the Ministry of Social Rights and Agenda 2030 of the Government of Spain. The research study is carried out by CAIS.
For questions or doubts regarding the project, please contact: Laura Miranda - laura.miranda@icong.org
For questions or doubts about the form, please contact: Nora Daoud - gestion@cais.coop
1/5 Contact information
This section aims to collect the basic information about the person completing the form.
1. Organization’s name *
2. Full name of the person filling in the form *
3. Gender
4. Title or Function of the person completing the form *
5. Email *
Only to discuss the contents of the survey with you.
6. Contact phone number
2/5 General information about the organisation
The questions in this block are related to basic data about your organisation, in terms of type of organisation, scope of work and territorial scope, among others.
7. In which countries does your organisation operate?
8. What is the territorial scope of your organisation?
9. What type of organisation is your organisation?
Organización de Primer Nivel: Organizaciones de base de atención directa a personas que no agrupan a otras, independiente, solo se representa a sí misma.
Organización de Segundo Nivel: Organizaciones que agrupan a otras entidades de base, es decir de primer nivel, representándolas, como una Federación.
Organización de Tercer Nivel: Organizaciones que agrupan a otras entidades de segundo nivel, como Plataformas (ej: Centro europeo de voluntariado, Foro europeo de discapacidad etc.)
Organizaciones Singulares: Organizaciones que presentan peculiaridades organizativas, de financiación y de funcionamiento, por ejemplo Cruz Roja, Cáritas, etc.
Organización de Segundo Nivel: Organizaciones que agrupan a otras entidades de base, es decir de primer nivel, representándolas, como una Federación.
Organización de Tercer Nivel: Organizaciones que agrupan a otras entidades de segundo nivel, como Plataformas (ej: Centro europeo de voluntariado, Foro europeo de discapacidad etc.)
Organizaciones Singulares: Organizaciones que presentan peculiaridades organizativas, de financiación y de funcionamiento, por ejemplo Cruz Roja, Cáritas, etc.
10. What is your organisation's sector(s) of activity?
11. How old is your organisation?
12. How many employees does your organisation have?
13. What is the percentage of women, including volunteers, in your organisation?
If applicable, please elaborate
3-/5 Context of the organisation
In this block we ask you about 3 key elements related to the context of your organisation: the origin or sources of funding, participation in networks or clusters, and a first approach to the gender perspective.
14. Sources of funding
What are the sources of funding for the activity of your organisation?
It can be based on the 2021 budget.
It can be based on the 2021 budget.
| Does not apply | 0-25% | 25%-50% | 50%-75% | 75%-100% | |
|---|---|---|---|---|---|
| Public funds (grants, agreements) | |||||
| Private funds (Banks, companies etc.) | |||||
| Membership fees/affiliations | |||||
| Donations | |||||
| Own income |
If other, please specify:
15. Membership of networks or platforms
Do you belong in a network or platform with other entities?
If yes, please specify.
16. Women's participation in decision-making
What is the percentage of women participating in decision-making processes?
If applicable, please elaborate
4/5 Quality and continuous improvement
In this block of questions, we will go deeper into aspects related to the quality management tools that you use or know in your sector.
17. Does your organisation use a quality management standard, models or tools?
Standards: Clearly set out the requirements to be followed, have auditable criteria and are certifiable by independent external organisations. Example: ISO Family, NGO Quality Standard.
Models: They define a more general field of action with greater freedom, defining guidelines rather than specific requirements, because they mark a path, a process for excellence. EFQM model.
Codes and tools: these refer to good practices, rules of conduct, communication, etc., which establish desired behaviours and actions. Their aim is to limit and regulate the actions of an organisation in a specific area (governance, transparency, ethics, relations with stakeholders, etc.).
ICONG is very interested in the value of quality management tools.
Models: They define a more general field of action with greater freedom, defining guidelines rather than specific requirements, because they mark a path, a process for excellence. EFQM model.
Codes and tools: these refer to good practices, rules of conduct, communication, etc., which establish desired behaviours and actions. Their aim is to limit and regulate the actions of an organisation in a specific area (governance, transparency, ethics, relations with stakeholders, etc.).
ICONG is very interested in the value of quality management tools.
If yes, please specify which one:
18. What was the reason(s) for choosing it? What value does it bring to the organisation?
19. In your quality management tool, are the following aspects covered ?
20. Does your organisation have an external quality certification?
If yes, which one?
21. What was the reason(s) for obtaining certification?
22. Do you know of any other standards, models or tools specific to non-profits and Third Sector? Which ones?
23. If there was a specific quality standard for NGOs, which management areas should be covered as a priority? (Choose the 3 that you consider most important)
5/5 Closure and thanks
24. Do you want to clarify any of the answers to the form, and is there anything you would like to comment on?
25. Do you know of any study, person or reference organisation on quality in NGOs in Europe?
You can share the link in this block or send us the information to the following email: laura.miranda@icong.org
